FAQ's

There are toilets, showers and disability-friendly facilities located throughout the grounds. You’ll be able to see these on our Festival App (maps will be available later in the year). Toilets are Portaloos - serviced twice a day for your convenience! Showers are hired in, hot water, individual cubicles in large truck trailers, privacy assured. Top Festival Hint - queues develop early in the morning and in the evening. Good time to meet people and chat, or if you want to avoid, mid morning onwards.

We’ve got a few different discounts available – see below! More pricing information is available at iTicket too. We know families come in a few different shapes and sizes, so here are our family discount pricing structures.

Family – One Adult +

‍‍Select one adult and at least 3 children/student tickets and we will give you (12% OFF the total ticket price (excl booking and transaction fees). Family tickets are only applicable to immediate family members.

Family – Two Adult +

Select two adults and at least 2 children/student tickets and we will give you (12% OFF the total ticket price (excl booking and transaction fees). Family tickets are only applicable to immediate family members.

Group discounts/how do I get a group to Festival One?

Become a Festival One Ambassador by getting your unique code from groups@festival.one and sharing it with your friends. Get 20+ of them to enter your code when they purchase their passes and voila, you have a complimentary Festival One ticket. Email before Sunday 14th of November 2024 to arrange this.

Water is available everywhere on-site. It is clean and drinkable. We recommend you bring your reusable drink bottle (we love our reusables and recyclable items) or large water containers to keep at your camp site. Top Festival Hint - Get your water supplies first thing in the morning! Some of our taps are temporarily reticulated above the ground - on hot days the water gets warm! 

If you have a large group (50+) you will be issued temporary vehicle access for 4 members of your group to bring in gear and set up at 6pm on Thursday night. They will then need to get their festival wristbands early Friday morning as soon as registration opens up. Email groups@festival.one before the 10th of November 2024 to arrange early access.

Only full weekend tickets are available. All performances, seminars, camping and workshops are included in the ticket.

However, if we have remaining full weekend tickets in late January we will consider day passes.

Your church already has a Festival One ambassador! Some churches we’ve been in touch with are coming to Festival One as a church camp, so they have a different code system and benefits. Check with your church’s ambassador what the details are, or if you’re not sure, feel free to email our team at groups@festival.one and we’ll let you know what’s going on!

Our friendly team of volunteers in the Soul Lounge of course! From disability parking, hospital grade beds, fridges for keeping medicines cold and a whole bunch more stuff! Please email them here, soullounge@festival.one, to introduce yourself and have a chat about how we can make your experience the best one possible.

If you can prove your studies another way, go right ahead and purchase a student ticket. When you arrive at festival we’ll ask for proof – a letter from your college or university will do.